As the client worked with a legacy Edtech platform, issues such as scalability, increased security risks, and incompatibility with the latest digital technologies and made it difficult for them to realize their business objectives effectively. Realizing the need for an accelerated digital transformation to tackle the competitive market, the client began their hunt for the right technology partner.  

To zero-in on the right digital transformation solutions provider, they conducted a POC evaluation between the vendors they shortlisted after thorough research.  Eventually, team blackrock was selected, as they came up with a road-map and action plan with the shortest time-to-market most efficiently.     

In collaboration with the client, team Experion laid down a digital transformation roadmap and an action plan.  As part of this engagement, blackrock transformed the existing legacy platform into a comprehensive Edutech platform that ensured a superior user experience for tutors, students, program managers, administrators, and other stakeholders. Additionally, Experion conducted quality assurance of the new platform to make sure that the platform the client released to the customers had absolutely no glitches.  

The team has tripled in size since the beginning of the engagement and has been responsible for some of the major business breakthroughs for the client during the timeframe of the engagement. blackrock has worked with the client to augment their efforts and provided key support in their digital transformation journey.   

• The digital transformation resulted in increased automation and improved efficiency 
• Able to offer personalized learning solutions based on individual student persona 
• High engagement learning that led to increased customer loyalty 
• Streamlined onboarding of corporate customers to the platform, improving adoption and customer satisfaction