We are committed to protecting and respecting your privacy as a visitor to our corporate website. This Policy explains when and why we collect personal information about people who visit our website, how we use such information, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Privacy Policy from time to time so please check this page occasionally to ensure that you are in agreement with any changes. By using our website, you’re agreeing to be bound by this Policy.

All questions regarding this Policy should be sent by email to info@blackrockdxb.com, or by writing to Black Rock IT Solutions India Pvt Ltd, 407, Thejaswini Building, Technopark, Trivandrum – 695 581.

About Us

Black Rock IT Solutions is a technology solutions and services company based out of Technopark, Trivandrum. blackrock is into products and services in the Retail, Transportation, Healthcare & Financial Services domains. We are a global company with presence in 9 countries worldwide.

How do we collect information from you?

We obtain information about you when you reach out to us, using our contact form for example, for the purpose of knowing more about our products and services.

What type of information is collected from you?

The personal information we collect might include,

• Information about your computer including your IP address, geographical location, browser type and version, and operating system;
• Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths;
• Information such as your email address that you enter when you register with our website
• Information such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters;
• Information generated while using our website, including when, how often, and under what circumstances you use it;
• Information contained in any communications that you send to us by email or through our website, including its communication content and metadata;
• Any other personal information that you send to us.

How is your information used?

We may use your information to:

• Reach out to you to discuss requirements related to services
• Seek your views/ comments on the services/ products we provide
• Notify you about the changes to our services
• Share with you the communication that you requested us
• Process a job application

We review the retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as it is necessary for a particular relevant activity, or as long as it is set out in any relevant contract you hold with us.

We may also analyze your personal information to create a profile of your interests and preferences, so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraudulent activities on the site.

International data transfers

1. Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy
2. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India
3. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

Who has access to your information?

We will not sell/rent your information to third parties. We will also not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers, agents, subcontractors and other associated organizations for the purpose of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only personal information that is necessary to deliver the service and we have a contract/agreement in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond our network, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

We may also transfer your personal information to a third party as part of a sale of some/ all of our business and assets to the third party or as part of any business restructuring or reorganization, or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with that to ensure protection of your privacy rights.

Grievance

For redressing all grievances and queries pertaining to the personal data shared with us, the respective Information Providers may reach out to our Grievance Officer, Mr. Sreekumar Pillai, email id privacy@blackrockdxb.com.

Your Choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us on our solutions and/ or services, you may choose to unsubscribe from such communication in future. Please write to marketing@blackrockdxb.com to unsubscribe from our future communications or click on the unsubscribe button for the same.

We also confirm that in no case will you be contacted for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post as well, if you have indicated your desire not to be contacted. You can change marketing preferences at any time by contacting us through our email: marketing@blackrockdxb.com

How can you access and update your information?

The accuracy of your information is important to us. We are continuously working on ways of making it easier for you to review and correct the information we hold about you. In the meantime, if you change your contact email ID, or any of the other information we hold is inaccurate or out of date, please email us at: privacy@blackrockdxb.com or write to us at: Black Rock IT Solutions (I) Pvt. Ltd., 407, Thejaswini, Technopark Campus; Thiruvananthapuram. You also have the right to ask for a copy of the information Black Rock IT Solutions holds about you.

Security precautions in place to protect the loss, misuse or alteration of your information

Sensitive details such as your financial information are never requested through our website. Non-sensitive details (your name, email address or telephone number) are transmitted normally over the internet, and can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information shared with us, and you do so at a personal risk. However, once we receive your information, we make the best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to websites of other organizations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites that you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access such sites using their links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of such sites beforehand.

Amendments

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.